More About Online Backup Services
Prices
When considering which online backup package to choose, price is often a vital determining factor. But with so many different packages to choose from and prices ranging from under $4/month to over $40/month, it's often hard to choose which plan is the best value for the price. We've taken time to compare all of the plans and products across all of the top brands, so that you can discern whether to choose an affordable unlimited storage plan offered by companies like MyPC Backup and ZipCloud, or whether you want to spring for a more expensive plan.
Features
When starting the search for an online backup service, most consumers don't realize quite how many features are available with the top backup companies. To help you separate the truly useful features from those that are less critical, we've compared the standard features and some of the more useful extras provided by the leading online backup services so that you can determine exactly which features you need to maximize your online storage experience.
Ease of Use
Whether you're new to the world of online backup or you've backed up files in the past, it's always helpful to work with software that is designed with the consumer in mind. Though you could take the time to use the free trial version of each top backup company, we've already done the work for you. Check out our comprehensive ease of use analysis to determine which companies are the easiest to use and which haven't been quite as successful.
Customer Support
All of the best online backup services are designed to be as straightforward as possible, but there may be a time when a user needs a bit of help backing up a file or retrieving a stored file. At these times, it's imperative to know that your online backup provider will provide reliable customer support. It is worth noting that very few services offer phone support, though it is offered by Box.com and Carbonite. We tested the chat support, phone support, email response times and knowledge bases of the top online backup services and recorded our findings so that you can choose the one that offers the best service and availability for your lifestyle.
Storage Space
Even if you only have a few files to backup right now, you'll want to make sure that your online backup service offers sufficient storage space in case you want to save additional files in the future. Choosing a service such as ZipCloud that offers unlimited storage is a surefire way to make sure you're covered, but we've compared the storage plans offered by the top backup providers so that you can find the plan that will best meet your needs.
Security
One of the most important things to consider when it comes to backing up sensitive files is how secure they will be. In order to help you understrand what's invovled in keeping files secure and what the different online backup companies do to protect your files, we've provided a detailed explanation of how these service protect your files from hackers and make sure all your most private information remains private.
