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HostRocket Overview
With a variety of different and affordable hosting plans based on your needs, HostRocket has something for everyone. In business since 1999, HostRocket has always put a lot of emphasis on support, value, technology, and availability. Not only does HostRocket offer web hosting, the company also offers SSD shared hosting, reseller VPS hosting, and dedicated hosting. No matter what you are looking for in a hosting company, you should find that HostRocket offers a plan that fits your individual needs. Furthermore, the prices of the hosting plans make HostRocket affordable for any budget. There are also add-ons that you can choose for your individual plan to cater it to your company’s needs.
Ease of Use
Although there are a lot of companies who provide a cookie cutter solution for your web hosting needs, HostRocket gives you many options to choose from. The web hosting packages each give you an option that you can choose from in order to tailor it to your needs. In addition to that, the company also offers services that you can add onto your plan in order to give your website the look and feel that your customers are going to trust. This includes things such as a dedicated IP addresses, SSL certificates, and domain registration.
Not only does HostRocket provide new customers with the means to choose the right hosting plan for new websites, it also provides customers with the means to transfer their existing websites to the service. Put this together with a very in-depth data base filled with informative articles and you have a hosting service that is created to give you information that you need.
Features
No matter what kind of budget you have for your web hosting plan or what kind of plan you are looking for, you could find that the HostRocket website has something for you. Even the most affordable plans provide you with many different features for your website such as unlimited space and unlimited bandwidth, meaning you don’t need to worry about running out of real estate unexpectedly.
One of the best things that HostRocket offers is a database filled with articles on different website building topics, making it very useful for even the newest webmasters. Many topics are covered, from the most basic topics to the ones that are more complicated. Because of this, visitors and customers alike can go to the database and find out information that can help them with their questions.
Customer Support
No matter how good a webhosting service is, it’s only as good as its customer support, and HostRocket doesn’t disappoint with this aspect. Customers have many ways to contact HostRocket and to have their questions answered. There’s a toll free number that you can call, you can contact them through their contact page, and you can also submit a ticket based on the question or problem which you are having. There is also the database which has a lot of information which anyone can use.
The one thing that the website doesn’t offer is the live support on the website. It’s a feature that other webhosting services offer that can be very useful and helpful if you have a quick question or you need some help immediately.
Pricing
There are four different types of hosting that HostRocket offers to its customers: Shared Web Hosting, SSD Shared Hosting, Reseller VPS Hosting, and Dedicated Hosting.
Shared Web Hosting – All plans include unlimited disk space, bandwidth, websites, email accounts, and 24/7 tech support. The annual and biennial plans include free setup and 3 free months. Monthly $11.98/month, semi-annual $8.99/month, annual $7.99/month, and biennial $5.99/month
SSD Shared Hosting – Premium includes 5GB SSD RAID Storage, 200GB Bandwidth, and 1 free domain name. Professional includes 20GB SSD RAID Storage, 300GB Bandwidth. Executive includes 40GB SSD RAID Storage, 400GB Bandwidth, and 1 free domain name. Premium is $14.95/month, Professional is $19.95/month, and Executive is $24.95/month.
Reseller Cloud Hosting – The pricing of this depends on what you choose. The price starts at $9.95 a month and goes all the way up to $559.30 a month.
Dedicated Server Hosting – There are four different options offered for Dedicated Server hosting. The first one is the VPS 1-Block which offers a 3GHz Processor, 40GB storage, 3GB RAM, unmetered 100mbit Bandwidth, and RAID-10 Storage. VPS 2-Block offers a 6GHz Processor, 60GB storage, 6GB RAM, unmetered 100mbit Bandwidth, and RAID-10 Storage. Intel E3-1230 8-CORE offers Quad 3.2GHz 8MB Cache, 2 x 1TB Storage, 8 GB ECC RAM, 100TB Transfer, and Free RAID 1. INTEL E5620 8-CORE offers Quad 2.5GHz 12MB Cache, 2 x 1TB Storage, 12 GB ECC RAM, 100TB Transfer, Free RAID 1. The prices are $39.95, $79.90, $195.99, and $255.99.
The Good
Great customer service options for help.
A lot of options for customers so that they can choose the pricing option that’s right for them
Comprehensive database filled with interesting and informative articles that anyone can access
The Bad
There isn’t a live technical support option on the website -The website doesn’t provide a whole lot of information besides the pricing information
The Ugly
Other than the aforementioned articles in the database, most of the information on the website is about pricing with very little textual content